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Delivery Time /Shipping Cost

Delivery Time

Subject to availability all order are processed and dispatched on the same day or next working day
If we foresee any delay of more than 2-3 days we will inform you at the earliest possible opportunity

Shipping Cost
Our System does not automatically calculate the shipping cost. We calculate the shipping as per our following schedule and amend the shipping cost accordingly. We reserve the right to cancel any order where the actual shipping cost is far more standard fixed shipping cost and the item value is less than the actual shipping cost. In these cases we will let you know before proceeding with the order.

UK Orders
UK Mainland Orders
Free* Standard 2-3 days shipping time UK Mainland delivery on order over £25.00* (before VAT) Order less than £25- shipping cost £3.99

Price quoted exclude VAT

Please select the suitable delivery option at the checkout

Order less than £25.00 -----------------£3.99

*Next Day Delivery (non guaranteed) option available, subject to following, Order must be received by 2pm Order received after this time will be dispatched next week day, If an order received with the request for next day delivery on Friday before 2 pm will be sent out to arrive on Monday and any order received after 2pm on Friday will be sent out on Monday to arrive Tuesday. As we rely on delivery companies we won't be able to any guarantee or timed delivery
All UK orders are sent out by Royal mail or by Next Day courier service - Most courier companies do not deliver at the weekend or bank holidays

*(Free shipping subject to availability of stock and exclude Highlands, Islands (including isle of wight) and Northern Ireland -

Highlands, Islands, Northern Ireland are identified based on following post code.
These area - Orders are shipped at cost
Post code area AB37 to AB52 and post code starts BT, DD,GY,HS, IM, IV (certain area),
JE, KW, KY, PA, PH, and ZE ( we may be able to offer free delivery to some part of these post code area, please enquire with your order)

Outside UK
Shipping costs are based on weight, size and the country where it is going to. With such variation our system does not calculate shipping cost. Shipping cost shown at the checkout will be the MINIMUM cost; the actual shipping cost may be much higher than indicated

EEC Countries
Small parcels by Royal mail registered post £6.62/kg (£7.95 with VAT) + and £5.95 per each parcel
(Max 2kg, parcel size and L+W+H must be less than 90cm)

Larger parcels are sent by Courier service at the actual cost - We however have fixed price shipping cost for many European countries- See bellow

Please note- Some countries may incure custom clearance charge (per order) -this will be added to your shipping cost - this is indicated in the last column

All price quoted exclude UK VAT - Unless you qualify for VAT free shipping -VAT will be added to your shipping cost

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Price per box - Each box up to 30kg (Volume weight)
CountryPrice / PackCustoms Clearance Charge
Austria13.99 
Belgium11.99 
Bosnia29.99 
Bulgaria29.99 
Croatia17.99 
Czech Republic14.99 
Denmark13.99 
Estonia17.99 
Finland17.99 
France11.99 
Germany11.99 
Greece29.99 
Hungary17.99 
Italy14.99 
Latvia29.99 
Lithuania29.99 
Luxembourg11.99 
Netherlands11.99 
Norway*29.9925.00
Poland17.99 
Portugal17.99 
Romania29.99 
Serbia29.9925 
Slovakia14.99
 
Slovenia17.99 
Spain14.99 
Sweden17.99 
Switzerland*13.9925.00

Rest of the world
Small parcels by Royal mail registered post £8.95/Kg + and £5.95 per each parcel
(Max 2kg, parcel size and L+W+H must be less than 90cm)
Larger parcels are sent by Courier service at the actual cost

Lost or damage while in transit

We take every care possible while packing your order. However any loss or damage incurs while in transit is beyond our control. While our courier companies can make compensation for any loss or damages, while in transit, it is limited to statutory limit amount ( set by the EEC) based on weight of the parcel. For any high value orders it may not be adequate. If you are worried about any loss or damages while in transit, you may consider taking insurance at an additional cost. Please let us know with your order number if you would like to know the cost of such insurance for your parcel. We will inform you the total shipping cost including additional insurance cost before proceeding with the order.

for full details see terms and condition